Frequent Asked Questions

Click the REGISTER BUTTON and provide a working email address, mobile number, and insurance membership.

MediCard or Insular Health Care

 – FREE for HMO and Insurance members
 – PHP 499.00 (VAT Included) for General and Dental consultations
 – PHP 999.00 for Psychological counseling

 – General Practitioners
 – Specialists
 – Dentist

No. Unfortunately we do not have a registered psychologist or psychiatrist.

 – General, non-emergency cases
 – Dental consultations (no procedures)

No. But you may still request for a consultation after making a payment.

No. A physical assessment is warranted before a fit-to-work certificate or clearance is provided.

No. A physical assessment is warranted before any extension of rest day is granted to the patient.

 – Yes, but ONLY for bedridden, immunocompromised, and senior citizens, and we can only provide at least 1 month’s worth of medication.
 – No, for Psychiatric, restricted drugs or medications needing S2 prescriptions (anxiolytics, antidepressants, etc.)

Click TALK TO A MEDICAL DOCTOR, choose your membership (HMO/Insurance) or make a payment, enter your details for your consultation and wait for the nurse’s call.

OVER THE COUNTER:
7-eleven
Bayad Center
Cebuana Lhuillier
ECPay / Expresspay
LBC
MLhuillier
SM / Supermarket / Savemore
Robinsons Department Store
Palawan Pawnshop
RD Pawnshop
RuralNet Banks
DA5
Pay N Go
Possible
USSC
Rustans Supercenters Inc.
Shopwise
Tambunting
 
WEB BANKING:
UnionBank Internet Banking
BPI Online/Mobile
RCBC Online Banking
Visa and Mastercard accepted
 
E-WALLET:
GCash
GrabPay

– Ob-Gynecologist
– Dermatologist
– Pediatrician

We are online 24/7/365

We are an online consultation facility. We don’t have a physical clinic.

Yes. If a patient has signs and symptoms and/or has been exposed to a covid positive patient.

Yes, but issuance is based on the doctor’s discretion upon assessment of the patient’s condition.

No. A physical assessment is warranted to have the forms signed.

If the consultation was not completed, you may request a refund by sending an email to info@mypocket.doctor. Turnaround time is 48-72 hours.